Conceiving of the the "System"

TESC is the system

Supplier: NSSE, students,
Inputs: students, faculty, facilities
Process: educational process
Output: educated students
Outcome: students who can get jobs (student perspective) and students who make the school look good so TESC can recruit more students


Service Quality Measures
Timliness: quick turn around important to students so they can start their lives an pay off loans
Accuracy:

Productivity:

Efficiency:


Registrar is the gatekeeper for student inputs and student outputs